Shipping policy

Shipping Methods:

We offer shipping within Australia using Australia Post, with delivery times varying depending on your location. We aim to dispatch orders within 2 business days from receiving payment confirmation.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost at checkout before completing your purchase.

Delivery Times:

Delivery times vary depending on your location:
- Metro areas: 1-3 business days.
- Regional areas: 3-5 business days.
- Remote areas: 5-10 business days.

Please note that delivery times are estimates and may be subject to delays beyond our control, such as public holidays or unforeseen circumstances.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

International Shipping:

At this time, we only offer shipping within Australia and do not ship internationally. (If you want international shipping please email us at hello@tallowritual.com.au.

Shipping Address:

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for any delays or losses resulting from incorrect or incomplete shipping information.

Delivery Issues:

If you encounter any issues with the delivery of your order, please contact us at hello@tallowritual.com.au so we can assist you in resolving the issue.

Returns Due to Shipping Errors:

If your order is returned to us due to an error on our part (e.g., incorrect address), we will reship the order to the correct address at no additional cost to you.

Contact Us:

If you have any questions or concerns about our shipping policy, please contact us hello@tallowritual.com.au